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Terms of Service

Effective Date: 22/07/2025
Last Updated: 22/07/2025

Welcome to Moment Phones. These Terms of Service ("Terms") govern your access to and use of our website and our device management software (“Service”). By using our website or subscribing to our Service, you agree to these Terms.

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1. About Moment Phones

Moment Phones provides a subscription-based device management service that allows parents or guardians to restrict app access on Android devices (Android 8+). We also sell Android devices compatible with our software, but the software is sold separately and not pre-installed on devices.

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2. Eligibility

You must be at least 18 years old and the legal owner or guardian of the managed device. By subscribing, you confirm that you are authorised to install and manage settings on that device.

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3. Licensing & Usage

  • Each subscription is valid for one device only.

  • Misuse (e.g. sharing one license across multiple devices) may lead to termination of service without refund.

  • You are responsible for managing and maintaining access to your subscription.

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4. Parental Controls & IT Admin Notice

  • Our software allows you to restrict specific apps and features.

  • Devices may display a message such as “This device is managed by an IT administrator.”

    • This is a built-in Android feature enabling app and feature restrictions.

    • It does not mean data is being monitored or collected.

  • You can update or request new restrictions via our support page:
    https://www.momentphones.com/support

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5. Uninstallation

You may uninstall the software at any time. To fully remove restrictions, contact us via our support page and we’ll guide you through the process.

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6. Payment & Cancellation

  • All payments are securely processed through our website via Wix Payments, powered by Stripe.

  • Subscriptions are billed monthly and automatically renew unless cancelled.

  • How to Cancel:
    Log in to your account and go to:
    My Account > My Subscriptions
    Your cancellation will take effect at the end of your current billing cycle.

  • No refunds or trial periods are offered.

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7. Device Compatibility

Moment Phones software is compatible with Android 8 and above. Functionality may vary slightly depending on the device make and Android version.

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8. Intellectual Property

All software, branding, and content are the property of Moment Phones or its licensors. You may not duplicate, redistribute, or reverse-engineer any part of our services.

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9. Termination

We reserve the right to suspend or terminate your account for:

  • Violating these Terms

  • Abusing licensing policies

  • Attempting to bypass or tamper with restrictions

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10. Limitation of Liability

Moment Phones is not liable for:

  • Device malfunctions

  • Changes in device behavior after restriction settings

  • Compatibility issues with third-party apps

Use of our service is at your own risk.

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11. Changes to These Terms

We may revise these Terms from time to time. You will be notified of material changes via email or site notice. Continued use of our Service constitutes acceptance.

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12. Contact

If you have any questions or need help, please visit:
https://www.momentphones.com/support

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